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Privacy Policy

Welcome to Diamond Mela Jewels Limited! A Website owned and operated by “Diamond Mela Jewels Limited” (“DMJL” or “Company” or “Our/ We”), a company incorporated under the laws of India whose registered office is at 119A, Floor- 1, Plot -21 Panchratna, Mama Parmanand Marg, Opera House, Girgaon, Mumbai - 400004, Company is in the business of e-commerce selling diamond jewellery (“Services”) through its website www.diamondmela.com. Please read carefully the following Privacy Policy, which may be updated by the Company from time to time without notice to you (the Website Privacy Policy, as modified from time to time, the (“Policy”)). The most current version of the Terms can be accessed at any time at the website of the Company www.diamondmela.com.

Note: Our privacy policy is subject to change at any time without notice.

1. Scope and Application

This Policy applies to each and every person in India or across the world who use our Services to purchase, buy in the business of e-commerce selling diamond jewellery (“Users”). DMJL knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting the www.diamondmela.com Website and domain name, and any other linked pages, features, content, or application services offered from time to time by Company in connection therewith (collectively, the “Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

This Privacy Policy covers DMJL’s treatment of personally identifiable information (“Personal Information”) that DMJL gathers when you access the Website and when you use DMJL’s services. This policy does not apply to the practices of companies that DMJL does not own or control, or to individuals that DMJL does not employ or manage.

2. Collection of Information

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

3. WHAT PERSONAL INFORMATION DOES COMPANY COLLECT?

The information we gather from the Users and Customer’s enables us to personalize and improve our services. We collect the following types of information from our customers:

3.1 Personal Information You Provide to Us:

We receive and store any information you enter on our Website or provide to us in any other way. The types of Personal Information collected include your full name, email address, IP address, browser information, username, password and any other information necessary for us to provide our services. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as answering questions, sending product updates, and communicating with you about Company’s products and Services, including specials and new features.

3.2 Personal Information Collected Automatically:

We receive and store certain types of information whenever you interact with our Website or use our services. DMJL automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested.

Generally, our Services automatically collect usage information, such as the numbers and frequency of visitors to our Website and its components, similar to TV ratings that indicate how many people watched a particular show. DMJL only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Website or Services so that we can make the Website appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Website or Services. We share this type of statistical data so that our partners also understand how often people use the Website or Services, so that they, too, may provide you with an optimal online experience. Again, DMJL never discloses aggregate information to a partner in a manner that would identify you personally.

3.3 E-mail Communications:

We often receive a confirmation when you open an email from DMJL if your computer supports this type of program. DMJL uses this confirmation to help us make emails more interesting and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our Users/ Customers. When you receive e-mail from DMJL, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.

4. Cookies

In order to personalize and enhance your experience on our Website, we also collect information through “Cookies”. Cookies are small strings of text sent by our Website to your browser which are then stored by your browser on your computer’s hard drive. Our cookies allow us to personalize your experience on our Website, make your visit more convenient, and understand how you and others are using the Website so that we can improve your experience on the Website. We use cookies to identify repeat visitors to our Website and to determine the paths visitors take on our Website. We also use cookies to determine whether you visited our Website from a particular Internet link or advertisement. We do not use cookies that store personal information or associate cookie information with personal information you may provide to us.

Most web browsers automatically accept cookies, but it is possible to change your browser setup to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, our Website will not recognize you when you return, and some functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.

Updating, Correcting and deleting personal information.

If you would like to have your personal information removed from our records, please send an Email to with “Remove Personal Information” in the subject line.

5. Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify the DMJL and change the password.

6. Accessing, Reviewing and Changing your Personal Information

You can see, review and change most of your personal information by signing on to the DMJL. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your remove your personal information from view as soon as reasonable possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed account and remove your personal information from view as soon as reasonable possible, based on your account activity and in accordance with applicable law. We do retain information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems assist with any investigations, enforce our Terms and Conditions (“Terms”), and take other actions otherwise permitted by law.

7. Legally Compelled Disclosure of Information

DMJL may disclose information when legally compelled to do so: when we, in good faith, believe that the law requires us to do so or for the protection of our legal rights.

8. Consent and Periodic Policy Changes

By using this Site, you consent to our collection and use of personal information you choose to provide to us. DMJL reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. We reserve the right, at any time, to modify, alter, or update this policy, and any such modifications, alterations, or updates will be effective upon posting. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

9. Security

Your information is stored on our servers located in the India. We treat data as an asset that must be protected and use lots of tools, (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclose. However, as you probably known third parties may unlawfully intercept or access transmissions or private communications, and other Users may abuse or misuse your personal information that they collect from the Website. Therefore, although we work very hard to protect your privacy, we don not promise, and you should not expect, that your personal information or private communications will always remain private.

10. Third Parties

Except as otherwise expressly included in this Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our Website or other sites through the internet, different rules may apply to their use or disclosure of the information you disclose to them. DMJL does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

11. General

We may amend this Policy at any time by posting the amended terms on this Website. All amended terms automatically take effect on the date they are posted on the Website. If you have any additional questions or concerns about this Policy, please feel free to contact us any time on [●]

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